German Savings Bank Association (DSGV)

Consulting services on the project „ Accessible Banking Services”

The aim of the project was to compile and establish a basic strategic orientation on Accessibility throughout the German Saving Bank Association. Besides raising awareness on top management levels as well as among the 37.000 employees of the regional branches, specific strategies were developed in order to assure barrier-free access to all banking services. Based on the actual state, among others, guidelines for Accessibility with specific recommendations and measures for implementation were compiled. Also, Rodlauer Consulting provided consulting services to the persons in charge on all aspects of the overall public appearance of the project.